The current uni course is on Information Management and the embedded video was recommended by eine Mitstudentin. The following description was also added -
I thought I would share this with you all. It is the oldest system using metadata that I know.
The Mumbai Dabbahwallahs are basically a courier service delivering lunches around Mumbai (formerly known as Bombay) in India. They collect lunches from the office workers’ homes in the suburbs and take it into the city to be delivered in time. They deliver around 200,000 lunches each day and they make less than one mistake per six million deliveries.
The whole system is also paperless, as most of the couriers are illiterate. They rely on colours, numbers and some letters. This system is over a century old and is nothing short of brilliant.
I am attaching a youtube video by National Geographic which shows you how they work. The Dabbahwallahs come into the video at about 4 minutes and 30 seconds. I am also adding a Wikipedia entry about Dabbahwallahs for those interested in more details.
Simply mazing!
peterg
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